RentHome
RentHome
RentHome
B2C, Real Estate - Quick Book Viewing to Easy Leasing.
B2C, Real Estate - Quick Book Viewing to Easy Leasing.
B2C, Real Estate - Quick Book Viewing to Easy Leasing.
Role
UX/UI Lead Designer
Timeline
Nov 2022 to Feb 2023
Platform
Mobile iOS
industry
Real estate, specifically in the rental or property management sector.
Project
Academic; User Experience Certification at BrainStation
Tools
Figma
Miro
Coda
Asana
Jira
Overview
Overview
Overview
As a new immigrant, my wife and I faced difficulties finding suitable rental accommodation. We struggled with poor credit scores, a disjointed search process, and a lengthy lease-signing process. To simplify this process for other new immigrants, I came up with the idea of developing a comprehensive rental application that streamlines the entire process, making it easier for both landlords and tenants.
As a new immigrant, my wife and I faced difficulties finding suitable rental accommodation. We struggled with poor credit scores, a disjointed search process, and a lengthy lease-signing process. To simplify this process for other new immigrants, I came up with the idea of developing a comprehensive rental application that streamlines the entire process, making it easier for both landlords and tenants.
As a new immigrant, my wife and I faced difficulties finding suitable rental accommodation. We struggled with poor credit scores, a disjointed search process, and a lengthy lease-signing process. To simplify this process for other new immigrants, I came up with the idea of developing a comprehensive rental application that streamlines the entire process, making it easier for both landlords and tenants.
Research
Research
Research
Customer interviews, idea evaluation, user research, problem statements, user personas, empathy mapping, affinity mapping, journey mapping.
Customer interviews, idea evaluation, user research, problem statements, user personas, empathy mapping, affinity mapping, journey mapping.
Customer interviews, idea evaluation, user research, problem statements, user personas, empathy mapping, affinity mapping, journey mapping.
Design
Design
Design
Information architecture, user flows, sketches, mid-fidelity and low-fidelity wireframes, design systems, prototypes.
Information architecture, user flows, sketches, mid-fidelity and low-fidelity wireframes, design systems, prototypes.
Information architecture, user flows, sketches, mid-fidelity and low-fidelity wireframes, design systems, prototypes.
Problem
Problem
Problem
Renting a property is often a complex and stressful process for both landlords and tenants. Finding a suitable property, navigating the rental process, and managing ongoing maintenance and communication can be challenging. Common pain points include:
Renting a property is often a complex and stressful process for both landlords and tenants. Finding a suitable property, navigating the rental process, and managing ongoing maintenance and communication can be challenging. Common pain points include:
Renting a property is often a complex and stressful process for both landlords and tenants. Finding a suitable property, navigating the rental process, and managing ongoing maintenance and communication can be challenging. Common pain points include:
Difficulty finding a property without a strong credit score.
Difficulty finding a property without a strong credit score.
Difficulty finding a property without a strong credit score.
Searching through multiple marketplaces and listing sites for property viewings.
Searching through multiple marketplaces and listing sites for property viewings.
Searching through multiple marketplaces and listing sites for property viewings.
Solution
Solution
Solution
Our platform simplifies the rental experience by bringing landlords and tenants together in a single, secure online application. Key features include:
Our platform simplifies the rental experience by bringing landlords and tenants together in a single, secure online application. Key features include:
Our platform simplifies the rental experience by bringing landlords and tenants together in a single, secure online application. Key features include:
Finding and signing leases without needing to meet in person.
Finding and signing leases without needing to meet in person.
Finding and signing leases without needing to meet in person.
Managing ongoing interactions with landlords, including invoicing, payments, inventory management, and maintenance tracking.
Managing ongoing interactions with landlords, including invoicing, payments, inventory management, and maintenance tracking.
Managing ongoing interactions with landlords, including invoicing, payments, inventory management, and maintenance tracking.
Generating contracts and handling lease-related services digitally.
Generating contracts and handling lease-related services digitally.
Generating contracts and handling lease-related services digitally.
My Design Approach
My Design Approach
My Design Approach
Following the convergent and divergent thinking of the Double Diamond Design Methodology, helped me establish a creative process and guided me through four defined stages to organize my design process.
Following the convergent and divergent thinking of the Double Diamond Design Methodology, helped me establish a creative process and guided me through four defined stages to organize my design process.
Following the convergent and divergent thinking of the Double Diamond Design Methodology, helped me establish a creative process and guided me through four defined stages to organize my design process.
Empathize
Empathize
Empathize
(Collecting data regarding a problem)
(Collecting data regarding a problem)
(Collecting data regarding a problem)
Secondary Research
Secondary Research
Secondary Research
Primary Research
Primary Research
Primary Research
Define
Define
Define
(Understanding and defining the problem)
(Understanding and defining the problem)
(Understanding and defining the problem)
Problem statement
Problem statement
Problem statement
Assumptions
Assumptions
Assumptions
User persona
User persona
User persona
Empathy mapping
Empathy mapping
Empathy mapping
Affinity mapping
Affinity mapping
Affinity mapping
Journey map
Journey map
Journey map
Idea evaluation
Idea evaluation
Idea evaluation
Ideate
Ideate
Ideate
(Finding solutions of the problem)
(Finding solutions of the problem)
(Finding solutions of the problem)
Moodboard
Moodboard
Moodboard
Information Architecture
Information Architecture
Information Architecture
Users flows
Users flows
Users flows
Sketches (Crazy 8’s)
Sketches (Crazy 8’s)
Sketches (Crazy 8’s)
Prototype
(Making UI designs for the solutions)
mid-fi wireframes
Design system
Prototypes
Prototype
Prototype
(Making UI designs for the solutions)
(Making UI designs for the solutions)
mid-fi wireframes
mid-fi wireframes
Design system
Design system
Prototypes
Prototypes
Testing
Testing
Testing
(Testing the designs with real users)
(Testing the designs with real users)
(Testing the designs with real users)
User testing
User testing
User testing
Research
Research
Research
I conducted both secondary and primary research on rental applications in Canada. For secondary research, I analyzed existing rental apps and relevant surveys. For primary research, I interviewed three participants — including tenants and landlords, both new immigrants and local residents — to gather in-depth insights.
I conducted both secondary and primary research on rental applications in Canada. For secondary research, I analyzed existing rental apps and relevant surveys. For primary research, I interviewed three participants — including tenants and landlords, both new immigrants and local residents — to gather in-depth insights.
I conducted both secondary and primary research on rental applications in Canada. For secondary research, I analyzed existing rental apps and relevant surveys. For primary research, I interviewed three participants — including tenants and landlords, both new immigrants and local residents — to gather in-depth insights.
Secondary, Primary Research
Secondary, Primary Research
Secondary, Primary Research
I began by reviewing surveys, articles, and rental websites to understand the current landscape. From this research, several key insights stood out:
I began by reviewing surveys, articles, and rental websites to understand the current landscape. From this research, several key insights stood out:
I began by reviewing surveys, articles, and rental websites to understand the current landscape. From this research, several key insights stood out:
Rentals.ca
Rentals.ca
Rentals.ca
In 2020, rents for one-bedroom apartments in Canada rose 5.5%, while two-bedroom apartments increased by 2.9%.
In 2020, rents for one-bedroom apartments in Canada rose 5.5%, while two-bedroom apartments increased by 2.9%.
In 2020, rents for one-bedroom apartments in Canada rose 5.5%, while two-bedroom apartments increased by 2.9%.
Canada Mortgage and Housing Corporation (CMHC)
Canada Mortgage and Housing Corporation (CMHC)
Canada Mortgage and Housing Corporation (CMHC)
The national rental vacancy rate dropped from 2.4% in 2019 to 2.2% in 2020, indicating a more competitive market.
The national rental vacancy rate dropped from 2.4% in 2019 to 2.2% in 2020, indicating a more competitive market.
The national rental vacancy rate dropped from 2.4% in 2019 to 2.2% in 2020, indicating a more competitive market.
Padmapper
Padmapper
Padmapper
In January 2021, the average rent in Toronto was $2,090/month for one-bedroom units and $2,680/month for two-bedroom units.
In January 2021, the average rent in Toronto was $2,090/month for one-bedroom units and $2,680/month for two-bedroom units.
In January 2021, the average rent in Toronto was $2,090/month for one-bedroom units and $2,680/month for two-bedroom units.
Zoocasa
Zoocasa
Zoocasa
The average condo rental time in Toronto increased from 22 days in 2019 to 27 days in 2020, highlighting challenges landlords face in securing tenants.
The average condo rental time in Toronto increased from 22 days in 2019 to 27 days in 2020, highlighting challenges landlords face in securing tenants.
The average condo rental time in Toronto increased from 22 days in 2019 to 27 days in 2020, highlighting challenges landlords face in securing tenants.
I asked about 29 questions to each with this categories.
I asked about 29 questions to each with this categories.
I asked about 29 questions to each with this categories.
I conducted in-depth interviews, including tenants and landlords, aged 25–40, representing both new immigrants and local residents. Each interview consisted of 29 questions across several categories:
I conducted in-depth interviews, including tenants and landlords, aged 25–40, representing both new immigrants and local residents. Each interview consisted of 29 questions across several categories:
I conducted in-depth interviews, including tenants and landlords, aged 25–40, representing both new immigrants and local residents. Each interview consisted of 29 questions across several categories:
Open-ended general questions – to explore overall experiences and perspectives.
Open-ended general questions – to explore overall experiences and perspectives.
Open-ended general questions – to explore overall experiences and perspectives.
Follow-up probing questions – to dive deeper into specific insights.
Follow-up probing questions – to dive deeper into specific insights.
Follow-up probing questions – to dive deeper into specific insights.
Tenant-specific questions – focused on the rental experience from the tenant’s perspective.
Tenant-specific questions – focused on the rental experience from the tenant’s perspective.
Tenant-specific questions – focused on the rental experience from the tenant’s perspective.
Landlord-specific questions – focused on managing rental properties and related challenges.
Landlord-specific questions – focused on managing rental properties and related challenges.
Landlord-specific questions – focused on managing rental properties and related challenges.
Problem statement
Problem statement
Problem statement
Based on primary and secondary research with users, I have synthesized key insights and identified a clear problem statement that accurately defines the issue at hand.
Based on primary and secondary research with users, I have synthesized key insights and identified a clear problem statement that accurately defines the issue at hand.
Based on primary and secondary research with users, I have synthesized key insights and identified a clear problem statement that accurately defines the issue at hand.
Insights
Insights
Insights
Who are the target users for the rental property?
Who are the target users for the rental property?
Who are the target users for the rental property?
Who are the target users for the rental property?
Who are the target users for the rental property?
Who are the target users for the rental property?
When do the target users typically sign lease agreements?
When do the target users typically sign lease agreements?
When do the target users typically sign lease agreements?
Where do the target users prefer to rent properties?
Where do the target users prefer to rent properties?
Where do the target users prefer to rent properties?
How can rental property owners improve the rental experience for the target users?
How can rental property owners improve the rental experience for the target users?
How can rental property owners improve the rental experience for the target users?
Assumptions
Assumptions
Assumptions
Based on the problem statement and insights from my research on renting properties, I formulated the following assumptions to address user challenges and alleviate pain points:
Based on the problem statement and insights from my research on renting properties, I formulated the following assumptions to address user challenges and alleviate pain points:
Based on the problem statement and insights from my research on renting properties, I formulated the following assumptions to address user challenges and alleviate pain points:
Rising rents and lower vacancy rates in Canada contribute to a highly competitive rental market.
Rising rents and lower vacancy rates in Canada contribute to a highly competitive rental market.
Rising rents and lower vacancy rates in Canada contribute to a highly competitive rental market.
Landlords may struggle to find suitable tenants due to high rental costs or past experiences with problematic tenants.
Landlords may struggle to find suitable tenants due to high rental costs or past experiences with problematic tenants.
Landlords may struggle to find suitable tenants due to high rental costs or past experiences with problematic tenants.
Renters have diverse preferences for property types and specific features.
Renters have diverse preferences for property types and specific features.
Renters have diverse preferences for property types and specific features.
The rental application process often involves a mix of physical and digital paperwork, along with background and credit checks.
The rental application process often involves a mix of physical and digital paperwork, along with background and credit checks.
The rental application process often involves a mix of physical and digital paperwork, along with background and credit checks.
Online viewings and applications can streamline the process, saving time and effort for both landlords and tenants.
Online viewings and applications can streamline the process, saving time and effort for both landlords and tenants.
Online viewings and applications can streamline the process, saving time and effort for both landlords and tenants.
User persona & Empathy Mapping
User persona & Empathy Mapping
User persona & Empathy Mapping
Based on insights from primary and secondary research, the problem statement, and informed assumptions, I developed two personas along with empathy maps for both landlords and tenants. These tools help highlight each group’s pain points, emotional states, and the actions or experiences that bring them satisfaction.
Based on insights from primary and secondary research, the problem statement, and informed assumptions, I developed two personas along with empathy maps for both landlords and tenants. These tools help highlight each group’s pain points, emotional states, and the actions or experiences that bring them satisfaction.
Based on insights from primary and secondary research, the problem statement, and informed assumptions, I developed two personas along with empathy maps for both landlords and tenants. These tools help highlight each group’s pain points, emotional states, and the actions or experiences that bring them satisfaction.
Tenant Persona
Tenant Persona
Tenant Persona
Tanent Empathy Mapping
Tanent Empathy Mapping
Tanent Empathy Mapping
Landlord Persona
Landlord Persona
Landlord Persona
Landlord Empathy Mapping
Landlord Empathy Mapping
Landlord Empathy Mapping
Affinity mapping
Affinity mapping
Affinity mapping
Drawing from secondary research, primary research, and user interviews, I created personas and an affinity map to organize insights and guide decision-making. This process helped uncover key user needs—such as the demand for a platform where tenants can book property viewings and complete rental applications seamlessly in one place.
Drawing from secondary research, primary research, and user interviews, I created personas and an affinity map to organize insights and guide decision-making. This process helped uncover key user needs—such as the demand for a platform where tenants can book property viewings and complete rental applications seamlessly in one place.
Drawing from secondary research, primary research, and user interviews, I created personas and an affinity map to organize insights and guide decision-making. This process helped uncover key user needs—such as the demand for a platform where tenants can book property viewings and complete rental applications seamlessly in one place.
Journey map
Journey map
Journey map
I developed personas and created journey maps for both tenants and landlords, identifying key pain points and user actions. These insights guided the design of solutions that address the needs of both parties.
I developed personas and created journey maps for both tenants and landlords, identifying key pain points and user actions. These insights guided the design of solutions that address the needs of both parties.
I developed personas and created journey maps for both tenants and landlords, identifying key pain points and user actions. These insights guided the design of solutions that address the needs of both parties.
Idea evaluation
Idea evaluation
Idea evaluation
Through the research and journey mapping with both tenants and landlords, I arrived at the concept for RentHome: an app that simplifies the rental process and enables tenants and landlords to manage the entire tenancy digitally. Users can find a suitable property, sign a lease, and handle all paperwork and communication online—eliminating the need for in-person meetings.
Through the research and journey mapping with both tenants and landlords, I arrived at the concept for RentHome: an app that simplifies the rental process and enables tenants and landlords to manage the entire tenancy digitally. Users can find a suitable property, sign a lease, and handle all paperwork and communication online—eliminating the need for in-person meetings.
Through the research and journey mapping with both tenants and landlords, I arrived at the concept for RentHome: an app that simplifies the rental process and enables tenants and landlords to manage the entire tenancy digitally. Users can find a suitable property, sign a lease, and handle all paperwork and communication online—eliminating the need for in-person meetings.
How it works For Landlords:
How it works For Landlords:
How it works For Landlords:
Create an account and post rental properties with detailed descriptions, photos, and rental terms.
Create an account and post rental properties with detailed descriptions, photos, and rental terms.
Create an account and post rental properties with detailed descriptions, photos, and rental terms.
Activate listings and showcase properties to accredited tenants.
Activate listings and showcase properties to accredited tenants.
Activate listings and showcase properties to accredited tenants.
Communicate with prospective tenants, schedule viewings, and accept or decline rental applications.
Communicate with prospective tenants, schedule viewings, and accept or decline rental applications.
Communicate with prospective tenants, schedule viewings, and accept or decline rental applications.
How it works For Tanent:
How it works For Tanent:
How it works For Tanent:
Create an account and browse available rental properties.
Create an account and browse available rental properties.
Create an account and browse available rental properties.
Filter search results by location, rental price, property type, and other criteria.
Filter search results by location, rental price, property type, and other criteria.
Filter search results by location, rental price, property type, and other criteria.
Book property viewings directly through the app.
Book property viewings directly through the app.
Book property viewings directly through the app.
Submit rental applications online, including credit scores and references.
Submit rental applications online, including credit scores and references.
Submit rental applications online, including credit scores and references.
Benefits:
Benefits:
Benefits:
Simplifies the rental process for both landlords and tenants, offering a transparent and convenient solution.
Simplifies the rental process for both landlords and tenants, offering a transparent and convenient solution.
Simplifies the rental process for both landlords and tenants, offering a transparent and convenient solution.
Includes tenant screening to reduce rental fraud and ensure landlords find qualified tenants.
Includes tenant screening to reduce rental fraud and ensure landlords find qualified tenants.
Includes tenant screening to reduce rental fraud and ensure landlords find qualified tenants.
Ideate
Ideate
Ideate
In the ideation stage, insights and pain points identified during the define phase are used to generate ideas for features and solutions that address users’ needs. This stage also includes creating moodboards for design inspiration, developing information architecture to organize content and features, mapping user flows to visualize the user journey, and sketching initial design concepts.
In the ideation stage, insights and pain points identified during the define phase are used to generate ideas for features and solutions that address users’ needs. This stage also includes creating moodboards for design inspiration, developing information architecture to organize content and features, mapping user flows to visualize the user journey, and sketching initial design concepts.
In the ideation stage, insights and pain points identified during the define phase are used to generate ideas for features and solutions that address users’ needs. This stage also includes creating moodboards for design inspiration, developing information architecture to organize content and features, mapping user flows to visualize the user journey, and sketching initial design concepts.
Moodboard
Moodboard
Moodboard
My design vision is informed by user research and persona insights. Through a curated collage of images, colors, and textures, the moodboard captures the essence of the project’s aesthetic and sets the overall tone for the design.
My design vision is informed by user research and persona insights. Through a curated collage of images, colors, and textures, the moodboard captures the essence of the project’s aesthetic and sets the overall tone for the design.
My design vision is informed by user research and persona insights. Through a curated collage of images, colors, and textures, the moodboard captures the essence of the project’s aesthetic and sets the overall tone for the design.
Information Architecture
Information Architecture
Information Architecture
I structured the app’s information architecture based on user insights and project goals. This organization ensures intuitive navigation, logical feature placement, and a seamless user experience.
I structured the app’s information architecture based on user insights and project goals. This organization ensures intuitive navigation, logical feature placement, and a seamless user experience.
I structured the app’s information architecture based on user insights and project goals. This organization ensures intuitive navigation, logical feature placement, and a seamless user experience.
Users flows
Users flows
Users flows
To illustrate how users interact with the app, navigate its features, and complete tasks, I created detailed user flows for both landlords and tenants.
To illustrate how users interact with the app, navigate its features, and complete tasks, I created detailed user flows for both landlords and tenants.
To illustrate how users interact with the app, navigate its features, and complete tasks, I created detailed user flows for both landlords and tenants.
Tanent Flow
Tanent Flow
Tanent Flow
Landlord Flow
Landlord Flow
Landlord Flow
Sketches (Crazy 8’s)
Sketches (Crazy 8’s)
Sketches (Crazy 8’s)
Based on the user flows and information architecture, I created sketches using the Crazy 8’s method. This approach helped me generate multiple ideas for the same action, visualize potential screen layouts, and clarify the purpose of each screen.
Based on the user flows and information architecture, I created sketches using the Crazy 8’s method. This approach helped me generate multiple ideas for the same action, visualize potential screen layouts, and clarify the purpose of each screen.
Based on the user flows and information architecture, I created sketches using the Crazy 8’s method. This approach helped me generate multiple ideas for the same action, visualize potential screen layouts, and clarify the purpose of each screen.
Landlord Flow
Landlord Flow
Landlord Flow
Prototype
Prototype
Prototype
At this stage, I transformed the sketches and wireframes into high-fidelity prototypes, creating a realistic and interactive representation of the user interface. This allowed for a closer examination of layout, visual design, and user interactions.
At this stage, I transformed the sketches and wireframes into high-fidelity prototypes, creating a realistic and interactive representation of the user interface. This allowed for a closer examination of layout, visual design, and user interactions.
At this stage, I transformed the sketches and wireframes into high-fidelity prototypes, creating a realistic and interactive representation of the user interface. This allowed for a closer examination of layout, visual design, and user interactions.
Mi-fi wireframes
Mi-fi wireframes
Mi-fi wireframes
Usability Testing and Learnings
Usability Testing and Learnings
Usability Testing and Learnings
I conducted two rounds of usability testing, with three participants in each round. During the tests, users were asked to perform tasks within the prototype while being observed on the following parameters:
I conducted two rounds of usability testing, with three participants in each round. During the tests, users were asked to perform tasks within the prototype while being observed on the following parameters:
I conducted two rounds of usability testing, with three participants in each round. During the tests, users were asked to perform tasks within the prototype while being observed on the following parameters:
Successful completion of assigned tasks
Successful completion of assigned tasks
Successful completion of assigned tasks
Understanding and enjoyment of the user interface
Understanding and enjoyment of the user interface
Understanding and enjoyment of the user interface
Ease of navigation through the screen layout
Ease of navigation through the screen layout
Ease of navigation through the screen layout
Test tasks included booking a property viewing, submitting a rental application to the landlord, and signing a lease online.
Test tasks included booking a property viewing, submitting a rental application to the landlord, and signing a lease online.
Test tasks included booking a property viewing, submitting a rental application to the landlord, and signing a lease online.
Before
Before
Before
Revised screen
Revised screen
Revised screen
Feedback
Feedback
Feedback
The third step of verification of BC or any other ID that verify a real user using that Renthome will check his credit score, but during the interview, the user does not like to share their ID at this step, so they go back and do not signup.
The third step of verification of BC or any other ID that verify a real user using that Renthome will check his credit score, but during the interview, the user does not like to share their ID at this step, so they go back and do not signup.
The third step of verification of BC or any other ID that verify a real user using that Renthome will check his credit score, but during the interview, the user does not like to share their ID at this step, so they go back and do not signup.
Solution
Solution
Solution
I moved this step to the application stage so that the time user does not hesitate to share his ID for verification for property residents.
I moved this step to the application stage so that the time user does not hesitate to share his ID for verification for property residents.
I moved this step to the application stage so that the time user does not hesitate to share his ID for verification for property residents.
Before
Before
Before
Revised screen
Revised screen
Revised screen
Feedback
Feedback
Feedback
Second user give feedback they want to set initiall preference so they can find a property accordly in first time when they login
Second user give feedback they want to set initiall preference so they can find a property accordly in first time when they login
Second user give feedback they want to set initiall preference so they can find a property accordly in first time when they login
Solution
Solution
Solution
I implemented preference popup so user can set preference property type budget by location.
I implemented preference popup so user can set preference property type budget by location.
I implemented preference popup so user can set preference property type budget by location.
Design system
Design system
Design system
I conducted two rounds of usability tests. Each testing round consisted of 3 users. Participants were asked to perform a task in the prototype and were observed based on these parameters:
I conducted two rounds of usability tests. Each testing round consisted of 3 users. Participants were asked to perform a task in the prototype and were observed based on these parameters:
I conducted two rounds of usability tests. Each testing round consisted of 3 users. Participants were asked to perform a task in the prototype and were observed based on these parameters:
High-Fidelity UI & Prototype
High-Fidelity UI & Prototype
High-Fidelity UI & Prototype
After Feedback, I started working on HI- the fidelity Prototype based on design system I designed. and make it prototype so it give realistic view easy to understand for users.
After Feedback, I started working on HI- the fidelity Prototype based on design system I designed. and make it prototype so it give realistic view easy to understand for users.
After Feedback, I started working on HI- the fidelity Prototype based on design system I designed. and make it prototype so it give realistic view easy to understand for users.
Prototype
Prototype
Prototype
I developed a persona and created a journey map for both the tenant and landlord, identifying pain points and actions that helped me design solutions to meet the needs of both parties.
I developed a persona and created a journey map for both the tenant and landlord, identifying pain points and actions that helped me design solutions to meet the needs of both parties.
I developed a persona and created a journey map for both the tenant and landlord, identifying pain points and actions that helped me design solutions to meet the needs of both parties.
Results and Future Roadmap
Results and Future Roadmap
Results and Future Roadmap
After incorporating feedback and transforming the mid-fidelity wireframes into a high-fidelity prototype, I conducted additional testing with both initial and new users. All participants successfully completed the assigned tasks without issues.
After incorporating feedback and transforming the mid-fidelity wireframes into a high-fidelity prototype, I conducted additional testing with both initial and new users. All participants successfully completed the assigned tasks without issues.
After incorporating feedback and transforming the mid-fidelity wireframes into a high-fidelity prototype, I conducted additional testing with both initial and new users. All participants successfully completed the assigned tasks without issues.
Key Learning
Key Learning
Key Learning
A minimal and clean interface is essential, allowing app features to stand out and ensuring an intuitive user flow.
A minimal and clean interface is essential, allowing app features to stand out and ensuring an intuitive user flow.
A minimal and clean interface is essential, allowing app features to stand out and ensuring an intuitive user flow.
Completing this UX case study strengthened my ability to apply a user-centered design process to create seamless and intuitive experiences for tenants seeking rental properties.
Completing this UX case study strengthened my ability to apply a user-centered design process to create seamless and intuitive experiences for tenants seeking rental properties.
Completing this UX case study strengthened my ability to apply a user-centered design process to create seamless and intuitive experiences for tenants seeking rental properties.
Future Roadmap
Future Roadmap
Future Roadmap
Continue usability testing and validate solutions against existing pain points
Continue usability testing and validate solutions against existing pain points
Continue usability testing and validate solutions against existing pain points
Enable rental period extensions
Enable rental period extensions
Enable rental period extensions
Integrate automated payment processing (debit/credit authorization)
Integrate automated payment processing (debit/credit authorization)
Integrate automated payment processing (debit/credit authorization)
Add in-app chat for contract signing
Add in-app chat for contract signing
Add in-app chat for contract signing
Implement property inventory checks during move-in/move-out
Implement property inventory checks during move-in/move-out
Implement property inventory checks during move-in/move-out
Generate invoices and reporting features
Generate invoices and reporting features
Generate invoices and reporting features
What’s Next?
👋🏻 Say hello
I am open to 🧑🏻💻 full-time or Contract roles. I’d love to hear from you if you have a question, a project idea, or would like to schedule a call.
Amit Goyani
UI/UX Designer
Let's Work
Let's Work
Let's Work
©2025 Designed with ❤️ and hand-coded by Amit Goyani. All rights reserved.
What’s Next?
👋🏻 Say hello
I am open to 🧑🏻💻 full-time or Contract roles. I’d love to hear from you if you have a question, a project idea, or would like to schedule a call.
Amit Goyani
UI/UX Designer
Let's Work
Let's Work
Let's Work
©2025 Designed with ❤️ and hand-coded by Amit Goyani. All rights reserved.
What’s Next?
👋🏻 Say hello
I am open to 🧑🏻💻 full-time or Contract roles. I’d love to hear from you if you have a question, a project idea, or would like to schedule a call.
Amit Goyani
UI/UX Designer
Let's Work
Let's Work
Let's Work
©2025 Designed with ❤️ and hand-coded by Amit Goyani. All rights reserved.